http://www.grantbiles.com/about daily 0.75 2025-05-19 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/2e443c55-adb9-4321-9ea8-d51cd128301a/Grant+Headshot+2.png About https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/2e443c55-adb9-4321-9ea8-d51cd128301a/Grant+Headshot+2.png About http://www.grantbiles.com/home daily 1.0 2025-05-18 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576784253918-N5UU2FTD2VGQVS9XVBBV/CommonBondUndergrad.png Home - CommonBond Improving the experience for undergraduate students borrowing for college. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/daddfe18-c6e3-4bd0-b086-642e3e0bd585/ExtensionRounded.png Home - WinWon Improving collaboration and communication within college athletic departments. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/454ad13c-1133-4297-81a7-5760ece84ab3/Land+Your+Dream+Home.png Home - Orchard Helping make home buying simple, transparent, and stress-free. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576784253918-N5UU2FTD2VGQVS9XVBBV/CommonBondUndergrad.png Home - CommonBond Improving the experience for undergraduate students borrowing for college. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/daddfe18-c6e3-4bd0-b086-642e3e0bd585/ExtensionRounded.png Home - WinWon Improving collaboration and communication within college athletic departments. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/454ad13c-1133-4297-81a7-5760ece84ab3/Land+Your+Dream+Home.png Home - Orchard Helping make home buying simple, transparent, and stress-free. http://www.grantbiles.com/commonbond-student-loan-application daily 0.75 2025-05-19 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576009618419-6W9X7705HKW8GBTD5NJK/CommonBondFriendInFinance.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576093344321-KHU9NQXACD14DYWYNXKM/Routing.png CommonBond Student Loan Application A sampling of screens from our top-of-funnel application “routing” experience. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087461936-6E4ZTAP9TT011P92D6DP/Pre-occupied+Patricia.png CommonBond Student Loan Application Potential student user journey map. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013280482-J8CUPGT2EBQWETQLYX0M/IMG_3954.jpg CommonBond Student Loan Application Workshop whiteboard (1 of 2) https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576012252172-D2K5ECVCY8V3Q43I0CTG/UserInterview.png CommonBond Student Loan Application User research sessions were recorded and viewed by the full team https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013344313-00HWL2DJYRBDVT7B8CYA/IMG_3946.jpg CommonBond Student Loan Application Workshop whiteboard (2 of 2) https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576093344321-KHU9NQXACD14DYWYNXKM/Routing.png CommonBond Student Loan Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087658281-99N4W5G41EGN5JVLQYKU/mini+peak+minimal+test.png CommonBond Student Loan Application User flow diagram for our off peak test. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576095732618-FUSR96OKEVL22T7JVGJV/DesktopBorderslim.png CommonBond Student Loan Application The application’s “hub” screen allowed for an overview of progress made and context into the work remaining. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576090303844-NYDW6322HNKCIWA5QW45/You-Did-It.gif CommonBond Student Loan Application Congratulations gif upon completion of the loan application. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087422158-1U6LHY3UM9FAMFE2D1CG/CosignPersonas.png CommonBond Student Loan Application Personas for our typical student and cosigner user. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013465828-JLMK3AGM17G64Q6ITJVD/IMG_3977.jpg CommonBond Student Loan Application Display version of our paper prototype from early workshops. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576094648510-8HA38OUM0M0DKJJ19049/AddCosigner1x.png CommonBond Student Loan Application A sequence of screens illustrating the new mid-application account creation and addition. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089552797-X8OHC4LXA3LU6L1WSZPP/Sketch1.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089569345-PJ2YS44R4TW0WUSD3ROC/Add+User.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089569342-OBH249IF09XC3NIZKWWF/Pre-Qualify.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089617145-NO3WMTLYLS19TJ23SBII/Screen+Shot+2019-12-04+at+3.25.19+PM.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089630437-TAD5J5Y7XSUP9J0SZHFB/Screen+Shot+2019-12-04+at+3.42.18+PM.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576089905276-UJBZUK2YT69ESY91745D/Screen+Shot+2019-12-11+at+1.43.37+PM.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087658281-99N4W5G41EGN5JVLQYKU/mini+peak+minimal+test.png CommonBond Student Loan Application User flow diagram for our off peak test. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576093344321-KHU9NQXACD14DYWYNXKM/Routing.png CommonBond Student Loan Application A sampling of screens from our top-of-funnel application “routing” experience. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576094648510-8HA38OUM0M0DKJJ19049/AddCosigner1x.png CommonBond Student Loan Application A sequence of screens illustrating the new mid-application account creation and addition. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576090303844-NYDW6322HNKCIWA5QW45/You-Did-It.gif CommonBond Student Loan Application Congratulations gif upon completion of the loan application. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576012252172-D2K5ECVCY8V3Q43I0CTG/UserInterview.png CommonBond Student Loan Application User research sessions were recorded and viewed by the full team https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087422158-1U6LHY3UM9FAMFE2D1CG/CosignPersonas.png CommonBond Student Loan Application Personas for our typical student and cosigner user. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013280482-J8CUPGT2EBQWETQLYX0M/IMG_3954.jpg CommonBond Student Loan Application Workshop whiteboard (1 of 2) https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013465828-JLMK3AGM17G64Q6ITJVD/IMG_3977.jpg CommonBond Student Loan Application Display version of our paper prototype from early workshops. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576087461936-6E4ZTAP9TT011P92D6DP/Pre-occupied+Patricia.png CommonBond Student Loan Application Potential student user journey map. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576013344313-00HWL2DJYRBDVT7B8CYA/IMG_3946.jpg CommonBond Student Loan Application Workshop whiteboard (2 of 2) https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576009618419-6W9X7705HKW8GBTD5NJK/CommonBondFriendInFinance.png CommonBond Student Loan Application https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576095732618-FUSR96OKEVL22T7JVGJV/DesktopBorderslim.png CommonBond Student Loan Application The application’s “hub” screen allowed for an overview of progress made and context into the work remaining. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1576093344321-KHU9NQXACD14DYWYNXKM/Routing.png CommonBond Student Loan Application - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1453956562359-BVB1OTEW4W5CMCY4N2C5/responsive_square.jpg CommonBond Student Loan Application http://www.grantbiles.com/orchard-internal-tools daily 0.75 2025-05-19 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/8f8d5da6-0d97-4b4f-824b-593a39ebe795/iMockup+-+iPad+Pro.png Orchard - Real Estate Internal Tools - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/73ccaa51-b600-4936-9a05-02ca497d90db/Land+Your+Dream+Home.png Orchard - Real Estate Internal Tools https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/6b0e5532-0e45-4c30-b281-312bb7608fa1/Screen+Shot+2023-03-14+at+3.57.07+PM.png Orchard - Real Estate Internal Tools Our two “personas” of internal users. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/34f0e7de-47c0-44c7-9be3-e86ea36860a0/cleaned+up+spacing+%284%29.png Orchard - Real Estate Internal Tools The application’s “hub” screen allowed for an overview of progress made and context into the work remaining. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/c0225fe5-c949-4fc0-bfd3-7d2fe71caa0b/Screen+Shot+2023-03-14+at+3.03.24+PM.png Orchard - Real Estate Internal Tools - Make it stand out Diagram of what tools were being used by our teams to deliver our services. Some teams used up to 5 different tools for the same thing. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540299-FX9DEYKGHZK6Y43GIW0K/Frame+448.jpg Orchard - Real Estate Internal Tools - Make it stand out Each independent stage could be viewed to provide focus and granular detail relevant to specific stakeholders. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/0538aaa2-7fae-4efb-b529-975628f65c29/Screen+Shot+2023-03-14+at+3.29.54+PM.png Orchard - Real Estate Internal Tools - Make it stand out Screenshot of one of many remote, ideation sessions. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/f54dee63-9601-4fb1-9f61-da0bdae1dcb6/Screen+Shot+2025-05-17+at+10.54.58+AM.png Orchard - Real Estate Internal Tools - Make it stand out As teams transitioned ownership over a deal, we needed to provide structured context and clear next steps. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540991-PAIEZRK3GR0H6KN5UD7R/Frame+451.jpg Orchard - Real Estate Internal Tools - Make it stand out List view of assigned tasks provide helpful context about the Deal’s stage and due dates. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/4eb3cbab-d739-4278-b875-071eedefa37e/Platform+Vision+-+Team+Software+Usage%402x+%283%29.jpg Orchard - Real Estate Internal Tools Diagram of our vision state of which tools we wanted our teams to be using to reduce disconnected systems and stay on the same page. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540301-I5HD369UBKLBJWZB8FM5/Frame+449.jpg Orchard - Real Estate Internal Tools - Make it stand out Deal summary page highlights key information, dates, and previews progress across the active stages. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/8f8d5da6-0d97-4b4f-824b-593a39ebe795/iMockup+-+iPad+Pro.png Orchard - Real Estate Internal Tools - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540991-PAIEZRK3GR0H6KN5UD7R/Frame+451.jpg Orchard - Real Estate Internal Tools - Make it stand out List view of assigned tasks provide helpful context about the Deal’s stage and due dates. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/0538aaa2-7fae-4efb-b529-975628f65c29/Screen+Shot+2023-03-14+at+3.29.54+PM.png Orchard - Real Estate Internal Tools - Make it stand out Screenshot of one of many remote, ideation sessions. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/f54dee63-9601-4fb1-9f61-da0bdae1dcb6/Screen+Shot+2025-05-17+at+10.54.58+AM.png Orchard - Real Estate Internal Tools - Make it stand out As teams transitioned ownership over a deal, we needed to provide structured context and clear next steps. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/4eb3cbab-d739-4278-b875-071eedefa37e/Platform+Vision+-+Team+Software+Usage%402x+%283%29.jpg Orchard - Real Estate Internal Tools Diagram of our vision state of which tools we wanted our teams to be using to reduce disconnected systems and stay on the same page. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540299-FX9DEYKGHZK6Y43GIW0K/Frame+448.jpg Orchard - Real Estate Internal Tools - Make it stand out Each independent stage could be viewed to provide focus and granular detail relevant to specific stakeholders. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/73ccaa51-b600-4936-9a05-02ca497d90db/Land+Your+Dream+Home.png Orchard - Real Estate Internal Tools https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540301-I5HD369UBKLBJWZB8FM5/Frame+449.jpg Orchard - Real Estate Internal Tools - Make it stand out Deal summary page highlights key information, dates, and previews progress across the active stages. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/c0225fe5-c949-4fc0-bfd3-7d2fe71caa0b/Screen+Shot+2023-03-14+at+3.03.24+PM.png Orchard - Real Estate Internal Tools - Make it stand out Diagram of what tools were being used by our teams to deliver our services. Some teams used up to 5 different tools for the same thing. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/6b0e5532-0e45-4c30-b281-312bb7608fa1/Screen+Shot+2023-03-14+at+3.57.07+PM.png Orchard - Real Estate Internal Tools Our two “personas” of internal users. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/34f0e7de-47c0-44c7-9be3-e86ea36860a0/cleaned+up+spacing+%284%29.png Orchard - Real Estate Internal Tools The application’s “hub” screen allowed for an overview of progress made and context into the work remaining. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/73ccaa51-b600-4936-9a05-02ca497d90db/Land+Your+Dream+Home.png Orchard - Real Estate Internal Tools http://www.grantbiles.com/orchard-internal-tools-1 daily 0.75 2025-05-17 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/0538aaa2-7fae-4efb-b529-975628f65c29/Screen+Shot+2023-03-14+at+3.29.54+PM.png Orchard - Real Estate Internal Tools (Copy) - Make it stand out Screenshot of one of many remote, ideation sessions. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/6b0e5532-0e45-4c30-b281-312bb7608fa1/Screen+Shot+2023-03-14+at+3.57.07+PM.png Orchard - Real Estate Internal Tools (Copy) Our two “personas” of internal users. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/73ccaa51-b600-4936-9a05-02ca497d90db/Land+Your+Dream+Home.png Orchard - Real Estate Internal Tools (Copy) https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540991-PAIEZRK3GR0H6KN5UD7R/Frame+451.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out List view of assigned tasks provide helpful context about the Deal’s stage and due dates. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/34f0e7de-47c0-44c7-9be3-e86ea36860a0/cleaned+up+spacing+%284%29.png Orchard - Real Estate Internal Tools (Copy) The application’s “hub” screen allowed for an overview of progress made and context into the work remaining. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/ef842e42-12f2-4b46-a78d-f17b3180b536/Screen+Shot+2023-03-14+at+3.03.44+PM.png Orchard - Real Estate Internal Tools (Copy) Workflow diagram of our Move First service. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1697037101591-DL6JR1DT9I8LA9MOQR84/Preclose%25402x.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out High-level IA from day 1 https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/319afc65-d0d3-4e00-9258-1f2557fbd27f/Preclose%402x+%283%29.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out Option 2: Integrate product experiences, leaning on strengths from each system. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/c0225fe5-c949-4fc0-bfd3-7d2fe71caa0b/Screen+Shot+2023-03-14+at+3.03.24+PM.png Orchard - Real Estate Internal Tools (Copy) - Make it stand out Diagram of what tools were being used by our teams to deliver our services. Some teams used up to 5 different tools for the same thing. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/4eb3cbab-d739-4278-b875-071eedefa37e/Platform+Vision+-+Team+Software+Usage%402x+%283%29.jpg Orchard - Real Estate Internal Tools (Copy) Diagram of our vision state of which tools we wanted our teams to be using to reduce disconnected systems and stay on the same page. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540299-FX9DEYKGHZK6Y43GIW0K/Frame+448.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out Each independent stage could be viewed to provide focus and granular detail relevant to specific stakeholders. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/4a1bcf64-9765-44ea-a779-2bcd42901681/Preclose%402x+%282%29.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out Option 1: Keep product experiences separate, but sync databases https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/1678823540301-I5HD369UBKLBJWZB8FM5/Frame+449.jpg Orchard - Real Estate Internal Tools (Copy) - Make it stand out Deal summary page highlights key information, dates, and previews progress across the active stages. https://images.squarespace-cdn.com/content/v1/56a7c4dea128e6c8fadec51e/73ccaa51-b600-4936-9a05-02ca497d90db/Land+Your+Dream+Home.png Orchard - Real Estate Internal Tools (Copy)